Privacy Policy
SCALEITODAY PRIVACY POLICY
Last Updated: October 21, 2026
1. Introduction
Scaleitoday (“Scaleitoday,” “we,” “our,” or “us”) respects your privacy and is committed to explaining how personal information is collected, used, disclosed, and protected when you access our website, platform, and related services (collectively, the “Services”).
This Privacy Policy applies to individuals who visit our website, join our community, create or participate in a Team, use our campaign discovery services, purchase subscriptions, or otherwise interact with Scaleitoday.
By using our Services, you acknowledge that you have read this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent as required by applicable law.
2. Information We Collect
The information we collect depends on how you use Scaleitoday.
2.1 Information You Provide
We may collect information you provide directly to us, including:
Name, username, or display name.
Email address and contact information.
Discord username, user ID, and related community information.
Instagram username, profile information, and account details you choose to share.
Team names, Team membership information, and information about your role as an account owner or editor.
Information submitted through support requests, surveys, applications, or other communications.
Subscription status and relevant billing information.
Other information you voluntarily provide when using our Services.
Please avoid sending passwords, authentication codes, or other sensitive account credentials through support messages or community channels.
2.2 Instagram Account and Audience Insights
To help identify campaign opportunities that may be relevant to an account, Scaleitoday may request Instagram account information and audience insights.
Depending on the services being used, this information may include:
Instagram username and profile information.
Follower count and account growth information.
Audience age ranges and gender distribution.
Audience locations and other available demographic information.
Account performance metrics and engagement insights.
Other account statistics relevant to campaign requirements.
You may be asked to provide screenshots, screen recordings, or other evidence of your account insights. If you connect or authorize access through Meta Business Suite or another supported Meta service, we may receive information made available through that connection and the permissions granted.
We aim to use relevant account insights to help assess campaign suitability and match opportunities to account characteristics. The information available to us depends on what you provide, the permissions granted, and the features you use.
2.3 Information Collected Automatically
When you visit our website or use our Services, certain information may be collected automatically by us or our service providers, depending on the technologies in use. This may include:
IP address and approximate location derived from it.
Browser type, device type, and operating system.
Pages viewed, links clicked, and interactions with our website.
Referral information and basic usage data.
Cookies and similar technologies, where used.
We use this information, where applicable, to operate our website, understand usage, improve functionality, and help maintain security.
2.4 Payment Information
If you purchase a subscription or another paid feature, payment processing may be handled by a third-party payment provider.
We may receive information such as your subscription status, transaction reference, payment confirmation, billing country, or limited payment-related details. Full payment card information is generally handled by the payment provider according to its own practices.
The information collected and retained depends on the payment method and provider used.
3. How We Use Information
We may use the information we collect for the following purposes:
To create, operate, and maintain Scaleitoday accounts and services.
To facilitate Team creation, membership, and related features.
To identify and present campaign opportunities that may be relevant to your account or audience.
To assess account eligibility against campaign requirements, where applicable.
To communicate campaign information, service announcements, and relevant updates.
To administer subscriptions, process payments through applicable providers, and manage billing-related requests.
To respond to questions, support requests, and feedback.
To monitor, troubleshoot, and improve our website and Services.
To detect suspected fraud, misuse, security issues, or violations of our Terms of Service.
To enforce our agreements and protect our rights, users, and Services.
To comply with legal obligations and respond to lawful requests.
To carry out other purposes disclosed to you at the time information is collected or permitted by applicable law.
We do not guarantee that a particular campaign will be available or suitable for every account.
4. How We Share Information
We do not sell personal information in exchange for money. We may share information in the following circumstances.
4.1 Service Providers
We may share relevant information with third-party providers that help us operate our Services. These may include providers for website hosting, analytics, customer support, payment processing, communications, security, and related technical services.
These providers may process information on our behalf or as otherwise described in their own privacy policies and agreements.
4.2 Campaign and Account-Related Activities
Scaleitoday sources campaign opportunities from third-party clipping agencies and other campaign providers.
Where necessary to assess suitability, facilitate participation, or support a campaign-related process, we may use or share relevant account details, audience insights, or campaign-related information with the applicable campaign provider or agency.
We aim to limit such sharing to information relevant to the activity. The information required may vary by campaign, and the third-party provider may have its own privacy policy, eligibility requirements, and data-handling practices.
Joining a campaign may require you to provide additional information directly to the campaign provider. Please review that provider’s terms and privacy policy before submitting information.
4.3 Team Members and Community Platforms
If you create or participate in a Team, certain information may be visible to other relevant Team members or community participants, depending on the features and permissions involved.
For example, Team names, usernames, membership details, and information you voluntarily post may be visible to other members. Information shared in Discord is also subject to Discord’s platform features, settings, and privacy policy.
Do not share personal or confidential information in public or shared channels unless you are comfortable with the intended audience seeing it.
4.4 Meta and Other Connected Services
If you choose to use Meta Business Suite or another connected service to provide account insights, information may be processed through that service according to the permissions you grant and the provider’s applicable terms and privacy policy.
We do not control Meta’s independent data practices. You should review Meta’s privacy information and manage your permissions through the relevant Meta account settings.
4.5 Legal, Safety, and Business Transfers
We may disclose information where we reasonably believe disclosure is necessary to:
Comply with applicable law, legal process, or a valid government request.
Protect the rights, safety, property, or security of Scaleitoday, our users, or others.
Investigate suspected fraud, abuse, or violations of our Terms of Service.
Establish, exercise, or defend legal claims.
Information may also be transferred as part of a merger, acquisition, financing, restructuring, or sale of all or part of our business, subject to applicable legal requirements.
5. Cookies and Similar Technologies
Our website or service providers may use cookies and similar technologies to support website functionality, understand website traffic, remember preferences, and improve the user experience.
The types of technologies used may vary depending on the website tools and integrations enabled.
You may be able to manage cookies through your browser settings or any cookie preference tools made available on our website. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will provide notices or request consent before using non-essential cookies or similar technologies.
6. Third-Party Services and Links
Our Services may link to or integrate with third-party platforms, including Discord, Instagram, Meta Business Suite, campaign provider websites, payment providers, and other external services.
These third parties operate independently and may collect, use, or disclose information according to their own terms and privacy policies. Scaleitoday is not responsible for the privacy, security, or content practices of third-party services that we do not control.
We encourage you to review the relevant policies before creating an account, connecting a service, or providing information to a third party.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, fulfill the purposes described in this Privacy Policy, maintain relevant business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of information, the purpose for which it was collected, whether an account or subscription remains active, and any applicable legal requirements.
When information is no longer reasonably required, we will take steps to delete it, destroy it, or de-identify it, subject to applicable law and legitimate recordkeeping requirements.
Please note that deleting information from Scaleitoday may not delete information held independently by Discord, Meta, payment providers, campaign agencies, or other third parties.
8. Data Security
We take reasonable steps appropriate to the nature of the information and our operations to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or method of electronic storage or transmission can be guaranteed to be completely secure. We cannot guarantee absolute security.
You are responsible for maintaining the security of your accounts and devices, using appropriate authentication measures, and avoiding the sharing of passwords or authentication codes. If you believe your account or information has been compromised, please contact us.
9. Your Privacy Rights and Choices
Depending on where you live and the laws that apply, you may have rights regarding your personal information. These rights may include:
Requesting access to personal information we hold about you.
Requesting corrections to inaccurate or incomplete information.
Requesting deletion of personal information, subject to legal exceptions.
Withdrawing consent where processing is based on consent.
Objecting to or requesting restrictions on certain processing activities, where applicable.
Requesting information about how your personal information is handled.
Making a complaint to the relevant privacy regulator.
You may also be able to update information you provided, leave a Team or community, unsubscribe from non-essential marketing communications, or revoke permissions granted to connected third-party services.
These rights are subject to applicable law. We may need to verify your identity before responding to a request, and we may retain certain information where legally permitted or required.
To make a privacy-related request, contact us using the details in the Contact Us section below.
10. Canadian Privacy Rights
Scaleitoday operates in Canada. Where applicable, we handle personal information in accordance with relevant Canadian privacy laws, including applicable federal and provincial legislation.
If you are located in Canada, you may have the right to request access to personal information we hold about you and request corrections, subject to applicable legal exceptions. You may also have the right to raise concerns about our handling of your information with the appropriate privacy regulator.
The specific rights available to you depend on the laws that apply to your circumstances and the information involved.
11. International Processing
Scaleitoday and the third-party services we use may process or store information in Canada or other jurisdictions.
As a result, your information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement, or regulatory authorities in those jurisdictions where permitted by law.
Where required, we will take appropriate steps to address applicable legal requirements for international transfers of personal information.
12. Children's Privacy
Our Services are not intended for individuals who are below the minimum age required to use the Services under our Terms of Service or applicable law.
We do not knowingly collect personal information from children where doing so would violate applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
13. Marketing and Communications
We may send service-related communications concerning your account, Team, subscription, campaign opportunities, security, or important changes to our Services.
Where permitted by law, we may also send promotional communications about Scaleitoday and related opportunities. You can opt out of promotional emails by using the unsubscribe method provided in the message or by contacting us.
Even if you opt out of promotional communications, we may still send essential service-related messages where necessary.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technologies, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
Your continued use of the Services after an updated Privacy Policy becomes effective will be subject to applicable law and any consent requirement